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The past thirty years of protecting children, ages newborn through thirteen years, in crisis situations has made one thing perfectly clear: our job will never be done and there will always be more we can do. This mindset has led us to making great strides in preventing child abuse and neglect by extending case management services to the whole family when a child is admitted into our emergency shelter. Our Emergency Shelter services are essential in keeping children safe and secure while opening up a doorway to address the underlying issues that lead to child abuse and neglect. Critical case management (parenting classes, referrals to financial management classes and substance abuse programs, and a collaborative network of agencies and community resources) helps us to alleviate the immediate crisis situation while focusing on eliminating the cause of that situation.  Prevention is a key component to ending the violent cycle of child abuse and neglect. Our STEP Parenting program prevents child abuse and neglect by teaching caregivers valuable parenting skills and connecting them to critical community resources. Teen parents gain job skills, education, and parenting and life skills through our No Kidding: Straight Talk from Teen Parents program.